Product & setup
Questions about the chatbot, your knowledge base, installing the widget or connecting support mailboxes.
Start an emailLet’s start a conversation.
Contact Botsan at info@botsan.app for product questions, setup help, billing support, partnerships, and privacy requests.
OUR INBOX IS OPEN
Write to us info@botsan.app
Tell us a little about your business and what you need help with. Please include your workspace name if you already use Botsan.
Billing & account help
Include your account email and order number. Do not send passwords, full card details, or API keys.
Start an emailPartnerships
Build websites or support businesses? Tell us how you would like to work together.
Start an emailPrivacy & data requests
Tell us whether you are an account holder or a visitor to a business using Botsan. We may need to verify your identity.
Start an emailLooking for the previous business tools?
Forms, invoices, and money tracking have moved to BizGun. Botsan now focuses on AI website chat and multi-email customer support. For customer contacts and conversation history, use Botsan CRM, included for Botsan users.